Introduction

 

Niche Property Management Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information means information about an identifiable individual.This policy explains how we collect, use, disclose, and protect your personal information.This policy does not limit or exclude any of your rights under the Act. If you’d like to know more about the Act, please see www.privacy.org.nz.

 

 

Changes to this policy

 

We may update this policy from time to time by publishing a revised version on our website. The change will apply from the date it is uploaded. Last updated: September 2025.

 

 

Who we collect your personal information from

 

We collect personal information about you from:

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- You, when you provide it to us (for example, via our website, lead forms, email, or phone calls, or when you use our services).

- Third parties where you have authorised this, or where the information is publicly available.

 

Whenever possible, we will collect information directly from you.

 

 

How we use your personal information

 

We may use your personal information to:

 

- Verify your identity

- Provide property management services to you

- Market our services to you, including contacting you electronically (e.g. by text or email)Improve the services we provide

- Bill you and collect payments owing to us

- Respond to your communications, including enquiries or complaints

- Carry out research and analysis (on an anonymised basis)

- Protect and enforce our legal rights and interests

- For any other purpose authorised by you or the Act

 

 

Disclosing your personal information

 

We may disclose your personal information to:

 

- Service providers that support our business (such as IT or data hosting providers)

- A person or agency who can require us to supply personal information (e.g. regulators)

- Any other person authorised by the Act or another law (e.g. law enforcement)

- Any other person you authorise

 

Some service providers may be located outside New Zealand, which means your personal information may be held and processed overseas.

 

 

Protecting your personal information

 

We take reasonable steps to keep your personal information safe from loss, unauthorised access, or misuse.

 

 

Accessing and correcting your personal information

 

You have the right to access the personal information we hold about you and request corrections. Before granting access or making corrections, we may require evidence to confirm your identity.

 

If we agree that a correction is reasonable, we will make it. If not, we will note your request on the record.

 

To request access or correction, please email us at info@nichepm.co.nz. Please include proof of identity and details of your request. We may charge reasonable costs to provide copies of personal information or make corrections.

 

 

Internet use

 

While we take steps to keep internet connections secure, any personal information you provide to us online is at your own risk.If you follow a link from our website to another site, that site will have its own privacy policy. We recommend reviewing it before providing personal information.

 

 

Cookies

 

We may use cookies to monitor website use. You can disable cookies in your browser settings, although this may limit website functionality.

 

 

Contacting us

 

If you have any questions about this policy or our privacy practices, or if you’d like to request access to or correction of your information, please contact us at: info@nichepm.co.nz